Refund Policy

Last updated: March 19, 2026

Overview

SprynAI is an AI-powered software platform that allows users to generate digital content through our online services. Customers purchase usage credits which can be used within the platform.

14-Day Refund Policy

Customers may request a refund within 14 days of the original purchase date.

If you believe a charge was made in error or experience an issue with the service, please contact our support team within this 14-day period to request a refund.

All refund requests are reviewed on a case-by-case basis.

How to Request a Refund

To request a refund, please contact us with your order details at:

Email: contact@sprynai.xyz

Please include the email address used during purchase and any relevant transaction information so we can locate your order.

Refund Processing

Approved refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on the payment provider, but refunds are typically completed within 5-10 business days.

We reserve the right to decline refund requests in cases of misuse or abuse.

Contact Information

If you have any questions regarding this Refund Policy, you may contact us at:

SprynAI LLC
6001 Menaul Blvd NE
Albuquerque, NM 87110
United States

Email: contact@sprynai.xyz